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September 2007 Archives

September 7, 2007

A Common Voice for Sustainability

The September issue of Fast Company features a cover story about a “controversial” consulting gig for green activist Adam Werbach – with the retailing giant Wal-Mart (http://www.fastcompany.com/magazine/118/working-with-the-enemy.html).

The story reinforces the continued animosity between activists and corporate America as many companies are embracing sustainability as part of the modern green revolution. What’s most surprising in this story are the reinforced stereotypes that companies like Wal-Mart are somehow disingenuous and marketing sustainability as a way to deflect other legacy issues.

The reality is that consumers demand the products they buy reflect a new eco-conscience and shareholders now understand the business case for sustainability. Once simply a desire to do the right thing, today sustainability is a business imperative. Companies like Wal-Mart have the opportunity to democratize sustainability and activists need to join with their efforts rather than resist them. Environmental activists should be lauded for their passion and commitment to environmental stewardship, which has roots long before businesses committed to becoming change agents. The same activists that are attacking business efforts would benefit from partnering with them and accepting that corporate brands play a unique and vital role in the effort to preserve our planet.

With companies of all sizes in various industries seeking to aggressively promote and extend their green programs, NGOs and activists are critical allies. This will only happen when both parties find a common voice.

- Matt Henson, senior vice president, Green practice, GH New York

September 17, 2007

People, Planet, Profit

Earlier this month, a group of 20 runners (and two alternates) set out on an unprecedented relay around the world to call attention to the global challenge of providing safe, clean drinking water for the more than 1.1 billion people who currently live without it.

The Blue Planet Run was historic in many ways. Its 15,200-mile, 95-day expedition from New York City through 25 countries – across Europe, Asia and North America and back to New York City – tested the physical and mental resolve of the extraordinary runners who dedicated 24 hours a day, 7 days a week to the relentless pounding of the roads, mountains and deserts they traversed. The Run also tested the power of a simple, but extraordinary message the runners passed on at each relay point, every 90 minutes, along the route: “Water is life. Pass it on.” The premise of the Run, according to its visionary founder, Jin Zidell, is that the first step in solving the challenge of clean drinking water for the world is to raise awareness. With more than 2.2 million people dying each year (most of them children) due to water-borne illnesses, water has been identified as one of the most important sustainability issues of our time (www.un.org/waterforlifedecade/).

Enter The Dow Chemical Company.

Dow Chemical’s CEO, Andrew Liveris, has few peers when it comes to understanding sustainability. He has set his company on a path to respond to both the challenges and the opportunities issues like water represent for the world, his employees and his investors. In a bold move, Dow sought out Blue Planet Run and Jin Zidell to explore a partnership on sustainable water issues that led to an exclusive sponsorship of this inaugural Run.

Dow, the world’s largest chemical company, must constantly and consistently deal with water issues at all of its locations, and in doing so can – and is – developing technologies that are being extended to help save lives and improve conditions all over the planet. It is important to note that true commitment to sustainability doesn’t begin with some one-off sponsorship on an issue that few have been exposed to or understand. Commitment to sustainability begins with setting goals and aligning global businesses to achieving them. That’s what Dow has done – with singular focus. To find out more, click here (note: Golin Harris represents The Dow Chemical Company).

Once a company and its leadership embrace a set of goals around sustainability, the discipline of aligning those goals to solving world problems, connecting to communities and employees and providing value to business/investors begins. There is no doubt that Dow’s sponsorship of Blue Planet Run has put the company on a path to achieving one of its 2015 sustainability goals: “By 2015, Dow will achieve at least the breakthroughs that will significantly improve the world’s ability to solve the challenges of: affordable and adequate food supply; decent housing; sustainable water supplies; or improved health and safety.”

Raising awareness of the need for clean water is, of course, a small step in that direction. But one close look at the Dow water business will show you that the company already is aligning these things inside its business and, in doing so, is beginning to link innovation and products to solving this challenge. And just as important, Dow employees and Dow communities have been activated to focus on and contribute to reaching this particular sustainability goal. Two of the Blue Planet Run runners were Dow employees and literally thousands of other Dow employees mobilized to support the Run as it traveled through their communities. The sense of pride and purpose is palpable inside Dow.

So, what does all this mean?

Twenty years ago this month, the Brundtland Report addressed growing global concerns “about the accelerating deterioration of the human environment and natural resources and the consequences of that deterioration for economic and social development.” It was a worldwide call for governments and businesses to understand the linkages between environment and development. This concept of people, planet and profit creates the triple bottom line, out of which sustainability grew. Andrew Liveris and The Dow Chemical Company are more than believers in sustainability – they are leaders.

The first step toward solving the global water challenge is indeed to raise awareness, as Jin Zidell said. Blue Planet Run and Dow have been successful in achieving greater awareness. The next step is to take action. Each of us can do our part – a $30 donation to Blue Planet Run can provide an individual with water for a lifetime – and you can donate by going to www.blueplanetrun.org.

Today, Dow continues its commitment through its products and its people. My bet is that the world community and key influencers will acknowledge Dow’s leadership; employees will embrace their company and work harder toward solutions; and investors will reward the innovation and opportunities that open up for the sale of new products and solutions.

People, Planet and Profit. Dow lives it.


- Lane Bailey, Global Leader, Green, Washington, DC

September 20, 2007

The Silver Tsunami

Annie Gowen of The Washington Post wrote an interesting piece on Baby Boomers and the impact we are having on the major Washington, DC suburbs, as a microcosm of a transition underway across America. In these suburbs, policy leaders point to a "silver tsunami" which will be taking place over the next 20 years, when the percentage of the population 65 and over will double. These wealthy suburbs of Fairfax, Prince William and Loudon Counties in Virginia and Montgomery County in Maryland are being transformed by Boomers who have a very different idea of what they want to do in their 60s than their parents did. The implications for communities, families and the economy are stunning.

Across America, “The suburbs used to be Ozzie and Harriet land – places with young families raising kids,” William Frey of the Brookings Institute said in the article. “Now those same households are empty nesters, aging boomers and seniors, making those places much greyer than they’ve ever been before.” And some counties are becoming real-time laboratories for how governments and businesses should respond to this demographic tidal wave. When you look at the growth in senior populations nationwide, it’s easy to understand why this silver tsunami touches everyone. The top 10 counties with the fastest growing senior populations are: Douglas, Colorado; Nye, Nevada; Prince William, Virginia; Collin, Texas; Matanuska-Susitna Borough, Alaska; Rockwall, Texas; Douglas, Nevada; Loudoun, Virginia; Flagler, Florida; and Forsyth, Georgia.

In Maryland, Montgomery County is considering hiring a cabinet-level “senior czar.” Arlington County, Va., is looking at establishing a concierge service for apartment buildings with large numbers of retirees. Fairfax County, Va., will release a “50+ Action Plan” next month, which is meant to map a course for the county in dealing with the waves of grey who now call it home. The county also is looking at a “call-in transit information center, high tech health monitoring, boomer volunteer programs, English language classes for immigrant boomers and help for caregivers.” And like any responsive democracy, Springfield, Va., bowed to the outrage of its senior citizens and named the newest ‘senior’ center – an ‘active adult center.’ Some counties are changing building codes to require roll-in showers, wider doorways and elevators. The aging population is forcing many jurisdictions to rethink mass transit – buses, subways and even taxi services. Others are considering hiring specialists to teach Boomers how to retrofit their homes and continue to live in them – because 89% of seniors want to stay where they are, according to AARP.

These counties are leading the way in trying to anticipate the needs of the ‘active adults’ who are more likely to vote and be vocal than any generation before them. Just as the Baby Boomer generation is changing the way companies market and what products are produced, this silver tsunami is forcing governments to rethink their role among an aging/active population. These new models will be interesting to watch and also provide some important opportunities for businesses to seek out partnerships in the years to come.

- Lane Bailey, Worldwide Director, Public Affairs, Golin Harris

September 24, 2007

Climate Change and the Boardroom

The very real threat of global warming has been slow to register in the boardroom. Despite findings from international agencies and leading scientists, a new survey from Marsh reveals that most executives are not taking this risk seriously and are not preparing their organizations accordingly, even though they realize it could be catastrophic to their business.

Interestingly, this comes on the heels of a petition filed recently with the U.S. Securities and Exchange Commission (SEC) by environmental groups, investors and state officials calling on the agency to force companies to disclose the risks they face from climate change. The changing environmental landscape is changing the investor landscape too.

- Bess Bezirgan, VP, GolinHarris Green

September 27, 2007

Taking a Second Look at Water

I recently read a new report published by Business for Social Responsibility and the Pacific Institute that discusses a “21st century corporate water strategy” focusing on new ways that companies can use, innovate around and invest in water supplies. Regulatory and market constraints due to growing scarce water supplies across the world (especially in regions like Africa and Asia) can threaten business growth and profitability, reputation and even a company’s very existence. Political instability due to regional water conflicts is more commonplace than ever.

Smart decision makers are taking a second look water as a commodity and what they need to do to mitigate risk and prioritize water management issues.

- Bess Bezirgan, VP, GolinHarris Green

September 28, 2007

Press Site or Social Media Newsroom?

When was the last time you gave your press site an overhaul? Does it contain mostly static images and releases? If so, it’s a safe bet your media and consumers are missing out.

Engagement is everything nowadays and press sites should be much more than a one-time resource for media and consumers. The public demands more.

Increasingly, companies are turning to PR for revolutionary ideas in this ever changing media landscape on how to engage the online consumer and more often than not, do so by leveraging existing online real-estate.

Enter the social media newsroom. General Motors (UK) just launched one.

GM’s newsroom makes it easy for anyone to spend more than a few minutes here, and with ingredients including Flickr, YouTube, RSS, tagging, social bookmarking and a blog roll, it’s hard to see why not.

Take a look at your press site. Does it currently include any of these elements? If not, perhaps consider implementing some of the following ideas:

- Identify “stale” areas of your press site that may no longer resonate with online media or the consumer and develop a short list of SEO-friendly online tools heavily used by your target media and consumer to rejuvenate those areas

- Conduct a media audit to determine what they’d find useful on the site

- Implement both short- and long-term ideas into a PR program plan

- Make sure to outreach to key media to let them know about any updates to the press site

- Follow competition and other companies with evolving social media newsrooms to identify trends and stay ahead

The social media newsroom is here to stay, so why not establish your press site as a front-runner in this category?